FAQs

FREQUENTLY ASKED QUESTIONS

You’ve got questions; we’ve got answers. And if you can’t find what you need here, our staff can help you during the registration process and on-site at La Concha Resort.

Puerto Rico is relatively safe, especially in tourist areas – similar to any mainland U.S. location. According to the Federal Bureau of Investigations (FBI), in 2017, the Indianapolis-Carmel-Anderson, Indiana Metropolitan Statistical Area (MSA) reported 694.5 violent crimes per 100,000 inhabitants; however, that number in the San Juan-Carolina-Caguas, Puerto Rico MSA was only 254.7. The same year, the United States national average was 382.9.

Though some neighborhoods pose more of a safety risk than others, the biggest concern is theft. Pickpockets are particularly common in touristy areas and on public transportation. Check out some travel safety tips from a former FBI agent.

No. Puerto Rico is a U.S. territory, so it’s considered domestic travel. No passport necessary.

San Juan, Puerto Rico is in the Atlantic Standard Time Zone and does not follow Daylight Savings Time. In February, the island will be one hour ahead of Indiana time.

Resort casual is the way to go for INRoadCon20 activities. With its vibrant, urban night life, you may want to kick it up a notch if you’re planning to hit the clubs.

Spanish is the dominant language of business, education and daily life on the island, spoken by more than 95% of the population. However, English speakers are easy to find in tourist areas.

Uber, for the most part, doesn’t operate in Puerto Rico. You can get some limited service in the San Juan area on weekends, but that is pretty much about it. With other ride-share apps like Lyft or Juno, there is no operation in Puerto Rico whatsoever.

If you don’t plan on renting a car, taxis are the way to go in San Juan.

No, you need to book your room separately here.

There are Walgreens and a CVS pharmacies within two blocks of La Concha Resort carrying similar stock as their Indiana counterparts.